Get 1 Month Free Payroll
Pros
- Ideal for businesses looking to integrate payroll software with other HR functions
- Offers both free and paid third-party apps and add-ons
- Supports small, mid-sized, and large companies with its features
Cons
- Pricing lacks transparency
- No money-back guarantee offer
- No free trial for new users
About ADP Payroll Review
For more than 70 years, ADP has established itself as a premier provider of comprehensive business solutions. Focusing on payroll, time and attendance, workforce management, benefits and insurance, human resources, and compliance services, ADP serves businesses of various sizes, from small startups to large multinational corporations.
ADP’s team of experts works closely with organizations to reduce costs and develop human resources strategies that align with their goals. They offer affordable and customizable solutions tailored to meet the needs of businesses at every stage of growth.
Plans and Services
ADP acts as an alternative to traditional in-house human resources or payroll departments by providing remote services for effective task management. Its basic plans offer payroll coverage suitable for businesses with anywhere from one employee to over 1,000 employees.
ADP offers a variety of additional services that are especially advantageous for mid-sized and larger companies. For comprehensive workforce management, ADP provides a time and attendance solution equipped with essential tools. To meet talent management needs, the company offers services for recruiting, hiring, employee management, and growth strategies. ADP’s employee benefits packages include benefits administration, retirement plans, group health insurance, business insurance, and workers’ compensation.
ADP offers two separate lines of payroll software tailored to various company sizes. For businesses with one to 49 employees, there’s RUN Powered by ADP. Conversely, Workforce Now is designed specifically for companies with 50 to over 1,000 employees.
RUN Packages
RUN Powered by ADP features four distinct offerings, each providing essential functionalities such as tax filing, payroll delivery, and direct deposit. To enable direct deposit, at least one employee must complete a W-2 form. Beyond these core features, the RUN payroll plans also include additional functionalities like a general ledger interface, new hire reporting to federal and state tax authorities, automatic recurring payroll, and online access to payroll information through mobile devices.
Workforce Now Packages
ADP offers three payroll solutions under Workforce Now tailored for large and midsized businesses. These packages feature real-time payroll data processing, error detection through a payroll dashboard, and the ability to make retroactive and prorated pay adjustments. Additional services include tax filing and payment options, built-in reporting tools, and various HR resources. HR tools encompass guides for onboarding and termination processes, employee self-service capabilities, employee development tracking, a customizable employee portal, and comprehensive HR recordkeeping.
Features
All RUN packages from ADP provide essential payroll services, including direct deposit, payroll delivery, and tax filing, which necessitate having at least one W-2 employee.
- Enhanced Payroll: This package offers additional features aimed at improving payroll management, such as the ADPCheck Service for efficiently issuing paychecks, managing wage garnishments, handling state unemployment insurance, check stuffing, check signing, and ensuring compliance with poster requirements.
- Complete Payroll & HR Plus: These plans come equipped with a variety of HR-related features to assist businesses in effectively managing their human resources. This includes access to HR toolkits, a live support HR HelpDesk, an employee handbook wizard, a job description wizard, salary benchmarks, and more.
- HR Pro Payroll and HR: This premium package in the RUN series offers a wide array of features designed to provide robust support for both payroll and HR functions. Users gain access to an HR support team, an employee assistance program, an applicant tracking system, and HR training resources for both employers and employees, among other benefits. This comprehensive offering is tailored to meet the complex needs of businesses seeking extensive payroll and human resources management solutions.
The Workforce Now packages from ADP include various add-on services designed to enhance HR capabilities, such as performance management, talent acquisition, compensation management, learning management tools, enhanced insights, analytics, and HR assist documents.
- Workforce Now Essential: This is the most basic package tailored for midsized and large businesses. It features real-time payroll processing, a payroll dashboard with error notifications, pay adjustments, and built-in reporting capabilities.
- Workforce Now Enhanced: This plan includes benefits administration, allowing employers to access mobile enrollment for employee benefits, utilize flexible rate structures and plan configurations, and track beneficiaries and dependents.
- Workforce Now Premium: This comprehensive package offers advanced employee scheduling tools, mobile time allocation, the ability to process time-off requests, and seamless integration with payroll systems, providing a robust solution for managing employee time and attendance.
Multiple Payment Options
ADP offers employees multiple payment options, including direct deposit for convenience. For those who prefer receiving their payments by check, ADP provides the option to print paychecks along with pay stubs. Additionally, they offer mailing and check stuffing services to streamline the payment process.
Ease of Use
One of the key advantages of cloud-based platforms is their usability. ADP features intuitive wizards that guide you through the setup of payroll deductions and earnings, minimizing the risk of errors. The admin interface is streamlined, making it straightforward to search for and manage data or update information.
Managing payroll is efficient and can be accomplished in just a few steps. You enter the payroll data and then review a summary of entries for approval. If the company utilizes time tracking features, all recorded employee hours are automatically calculated, ensuring a seamless processing experience. The interface includes tabs that make it easy to toggle between employee and company records, generate reports, and communicate with employees through internal messaging.
Pricing
ADP’s pricing varies based on the company’s size and the specific services needed. Employers can schedule a demo with a representative or obtain a quote online. ADP provides various packages, each offering unique features that influence the overall cost. For example, the Essential payroll bundle includes basic payroll and tax filing services suitable for small businesses, while the Enhanced Payroll bundle offers more comprehensive features and additional payment options.
ADP does not disclose the pricing of its packages on its website. However, as a sample estimate, a company with 50 employees might expect to pay around $388 annually for payroll processing. For a California-based company with 5 employees, the Essential plan would cost approximately $78 per month, with an additional fee of $3 for each extra employee beyond that. To obtain a personalized price quote, you can submit your name, phone number, address, email, type of employee, and number of employees.
To purchase a plan for your company on ADP’s website, navigate to the What We Offer menu and choose either Small Business or Midsized to Enterprise. Here, you can explore the packages tailored to your company size. If you’re unsure which plan to select, you can utilize the Compare Packages option to evaluate the features of the available plans that best meet your company’s needs.
Help and Support
ADP provides extensive support through various channels, including a toll-free phone number and online resources for both employees and client administrators. Their dedicated support page offers easy access to frequently asked questions on topics like password management, tax forms, and payroll information. Whether using phone or online support, ADP guarantees timely and efficient assistance for both employees and administrators.
The employee support page includes a thorough FAQ section that tackles common issues such as tax form mistakes, paycheck discrepancies, and login problems. Likewise, the client administrator support page provides in-depth information on tax deadlines, agency notices, and access to The Bridge client community for networking with other payroll, tax, and HR professionals. Both support pages feature direct links to specific payroll-related topics, including 401(k) and retirement plans, as well as the RUN Powered by ADP mobile payroll app.
Client administrators can easily access support through chat by logging into the RUN platform and clicking the “Chat” icon during business hours from 7:30 a.m. to 10:00 p.m. Eastern time, Monday to Friday. Additionally, ADP provides 24/7 live payroll support for client administrators via a toll-free phone number. They can also opt for remote support, enabling them to share their screen with a service representative for effective problem-solving.
Conclusion
ADP provides payroll services and HR management tools tailored for companies with fewer than 50 employees and those with 501 to 1,000 employees. Their comprehensive suite of solutions streamlines payroll and HR processes, backed by ADP’s expertise. For small businesses, these packages offer a dependable option. As a trusted and secure provider, ADP’s range of tools and services helps small and mid-sized businesses save both time and money in managing HR tasks.
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