Pricing
Compared to its competitors, Remote Payroll tends to be on the pricier side. However, its contractor management tools enable users to quickly onboard international contractors and ensure timely payments without currency conversion fees. It also offers a customizable Global Payroll module and an Employer of Record (EoR) option that includes compliance, payroll, hiring, and benefits functionalities. Depending on whether you opt for a monthly or annual plan, the costs range from $599 to $699 per month for each plan.
The most affordable and basic plan from Remote costs $349 per month for each employee. If you choose to pay for a full year upfront, you can save 14%, though the total will exceed $3,500 per employee. Additionally, Remote provides a free contractor management plan that allows you to easily pay contractors abroad in their local currencies and automatically generate 1099 forms for U.S. contractors.
The basic employer plan includes features such as new hire reporting, an HR library, a ledger report, a self-service employee portal, and analytics. While most competitors offer similar services, they typically restrict them to companies located in the U.S. In contrast, Remote Payroll provides tailored employment agreements, insurance policies, and payroll options for any country where you wish to hire.
Paying the management fees annually is more cost-effective, as it provides lower rates compared to monthly payments. However, for an employee’s first billing, you are required to pay the full year’s subscription upfront. It’s important to note that Remote will not reimburse any unused management fees if the employee is terminated before the end of the 12-month payment period. Additionally, monthly fees are non-refundable, even if a contract for one of your employees is canceled before the end of the month.
The complex pricing structure of Remote Payroll may pose challenges for growing companies. To access premium features like Global Payroll and Remote Enterprise, you must consult with a sales representative for pricing information. Some clients may find this process time-consuming, and rates may change as your business grows and new products are introduced.
Help & Support
When you choose the Remote Enterprise solution, you gain access to a dedicated customer support team. However, the standard support provided by Remote is restricted to email submissions. For less urgent inquiries, there is an online chatbot, a Frequently Asked Questions section, and a help center that offers additional resources.